Product Design & Development

Conn. legislature seeks to regulate call centers

By The Associated Press
Sunday, March 21, 2010

 Share
[-] Text [+]  
Loading...

Conn. legislature seeks to regulate call centers

State lawmakers are trying to keep jobs in Connecticut with a proposed law regulating telephone customer service centers.

Legislation would require call center employees to identify to callers where they work and transfer customers to centers in Connecticut when possible.

When purchasing services, the state also would give preference to companies with a high percentage of calls directed to centers in Connecticut.

Sen. Gary LeBeau, an East Hartford Democrat and a sponsor of the bill, says it would preserve jobs in Connecticut.

ADVERTISEMENT

AT&T Inc. opposes the bill. It says the legislature should try to attract investment and boost jobs rather than take steps it says might hurt Connecticut employers and workers.

The Energy and Technology Committee is scheduled to vote Tuesday whether to recommend the bill to the legislature.

JOIN THE DISCUSSION
Rate Article:  Average 0 out of 5
register or log in to comment on this article!

0 Comments

Add Comment

Text Only 2000 character limit

Page 1 of 1

At Issue

Risky Business: Funding Medical Device Innovation
Rahul Sathe, Principal Mechanical Engineer, Surgical and Interventional Products, Cambridge Consultants
Extracting Nuggets from the Invention Mine
Tom Tuytschaevers, a member of our Patent Practice Group

Site Sponsors


Most Viewed

Videos & Webcasts

Visualizing Video at the Speed of Light: One Trillion Frames Per Second 2/9/2012
MIT Media Lab researchers have created a new imaging system that can acquire visual data at a rate of one trillion frames per second.   Continue
The Energy Miser Concept Home 2/8/2012
Lower energy bills while making the house more comfortable, quieter, and safer? Who cares when you're demonstrating a completely Apple-based home control and automation system.   Continue
Inside the Audi A7 2/8/2012
When you take a look at the GPS system, you see real-time Google Earth 3D image navigation rather than cartoon-colored maps. It also powers the night vision system which includes a thermal camera to help detect pedestrians.   Continue

Top Stories and Headlines
EVERY DAY!

FREE Email Newsletter