ZwCAD recently debuted their interactive online discussion forum and live support options, both available now at www.zwcad.org. The aim of the online forum is to provide a mechanism for users to communicate with each other and promote free discussion between ZwCAD users all over the world. The new live support option also enables ZwCAD users to speak with and ask questions of ZwCAD technical support staff.The live support feature is an option in which technicians can walk users through questions step-by-step, helping to solve any problems that may come up while using ZwCAD.
“We are thrilled about the new live support option, establishing a new way for users to get timely instruction and technical support from ZwCAD staff,” says Owen Zi, ZwCAD director.
With the new online forum, users have access to an intuitive interface for publicly posting questions or answers about ZwCAD products, getting tips and learning from other users’ experiences. ZwCAD hopes to build a community where users can gain insightful knowledge and answers from fellow ZwCAD users.
“With our online discussion forum, users are really in the driver’s seat. As they use these discussion forums, the knowledge base of users will increase with everyone obtaining an increased knowledge of ZwCAD in a timely fashion,” says Zi. “In turn, ZwCAD will have a better idea of which topics are covered most frequently, and we will be able to incorporate this user feedback into future product development and forum tips.”
The ZwCAD forum and live support options are open to all, but to join specific discussions, or post your individual ideas, and feedback, you must join the ZwCAD forum by creating a unique username and password.
To join the ZwCAD forum, visit www.zwcad.org/forum.
To join ZwCAD live support, visit www.zwcad.org.
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