Product Design & Development

Exclusive Equotes Online Tool Expedites Quote-to-order Process

Tuesday, September 09, 2008
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Exclusive Equotes Online Tool Expedites Quote-to-order Process

eQuotes is part of company’s "My Account" eSuite - comprised of self-serve online tools which help engineers & buyers to efficiently track and  manage their purchases of electronic components

Newark, part of the global Premier Farnell Group has launched eQuotes, a proprietary new web tool which seamlessly turns quotes for electronic components and equipment into processed orders. eQuotes brings a new level of simplicity and convenience to the purchasing process for engineers and buyers.

When requesting a quote from a Newark representative, a customer can now ask for an eQuote. The customer then receives an email with a link to a detailed quote, complete with part numbers, manufacturer names, descriptions, quantity quoted, expiration date, line item status, prices and extended prices.

To add products directly to a shopping cart, the customer need only check a box next to the line item, and then continue through check out. Customers can also add items not on the quote to the same shopping cart.

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"We recognize that buyers and engineers are extremely time-pressed, and eQuotes enables them to quickly and seamlessly place their orders online at their convenience, without picking up a phone or using the fax," comments Barry Litwin, Senior VP, Marketing and eCommerce, Newark. "It also exemplifies the strength of our global multi-channel value proposition, bridging the role of our high-service sales team to secure the quote with the advanced functionality of our website to process it."

In addition to the initial email link, a customer can retrieve an eQuote from under "My Account" eSuite located at www.newark.com and process it any time before the quote expires.

Other online tools available under Newark's eSuite enable customers to track current orders and to recall their complete order history for the previous 13 months, regardless of whether the orders were placed online, by the phone, email or fax. More eSuite tools will be added in the near future.

eSuite tools are available to any business customer who registers at www.newark.com. More than 3.7 million products are available on the website from 440+ brand name electronics suppliers.

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